SSE Enterprise Privacy Policy


We are committed to ensuring your privacy is protected. This privacy policy explains how we use the information we collect about you. For the purposes of the Data Protection Act 1998, the Data Controller is the SSE Group including SSE Energy Supply Limited (03757502), Southern Electric Gas Limited (02716495), SSE Contracting Limited (02317133), SSE Utility Solutions Limited (06894120), SSE Heat Networks Limited (SC303682), SSE Water Limited (06021063), SSE Telecommunications Limited (SC213457) & Neos Networks Limited (03477297) . The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited, SSE Contracting Limited, SSE Utility Solutions Limited, SSE Water Limited and Neos Networks Limited is 1 Forbury Place, 43 Forbury Road, Reading Berkshire RG1 3JH. The Registered Office of SSE Heat Networks Limited and SSE Telecommunications Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ.

1. The information we collect and how we use it

(a) In order for us to provide to you and for you to use some of the services available on this website (referred to in this policy as the “Services”), we need to know some of your personal information.
(b) We need this information so we can provide you with the Services and communicate with you on any matter relating to the conduct and/or provision of the Services in general. We may pass your details to a third party so you can receive the Services but your information will not be used for any other purpose.
(c) We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and the Services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

2. Our use of cookies and other information gathering technologies

We may create and access cookies on your PC. Cookies are small text files stored in your web browser, which can identify you when you visit our website. We may use your personal data for record keeping purposes and in order to provide our services and products to you. This may involve us sending you information about us, our affiliates and associated companies and organisations including but not limited to promotional and/or marketing material about our products, services and offerings. We may also create an individual profile for you so that we can inform you of services, products, events or special information that may be of interest to you. We may use your personal data to analyse customer/user behaviour and characteristics in order to measure interest in, and use of, the various areas of the site with a view to improving and/or altering the site. We may provide only aggregated (and therefore anonymous) data to third parties for this purpose (if applicable).

For more information see our cookie policy.

3. How we protect your information

(a) We endeavour to take all reasonable steps to protect your personal data, including the use of 128-bit encryption technology.
(b) We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.
(c) Our site may link to other websites and we are not responsible for their data policies, procedures or their content.

4. Sale of business

If this business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and may be passed on to the new owners of the business.

5. Updating your details

If any of the information you have given us changes, for example if you change your name, email address or other details, please let us know the correct details by contacting us or send a letter to Marketing, SSE Enterprise, 1 Forbury Place, 43 Forbury Road, Reading, Berkshire, RG1 3JH.

6. Your consent

By submitting your information, you consent to the use of that information as set out in this privacy policy. If we change our privacy policy, we will post the changes on this page, and may place notices on other pages of the website, so you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

7. Access to information

You have the right under the Data Protection Act 1998 to access the information we hold on you. You may submit a request to us in writing accompanied with the applicable £10 fee.

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